Admin / Mailflow

Email Flow

This page shows the proposed CLC mailbox setup before anything is changed live in Microsoft 365. The goal is to make the alias routing and shared inbox access easy to review and approve first.

Preview only. Nothing on this page is active yet. Once approved, the shared mailboxes, aliases, and permissions can be created to match this layout.

Current licensed users

These are the personal inboxes currently in use. They stay personal, while company-wide addresses can be routed into shared mailboxes.

Licensed mailbox

Lorenzo Cavaliere

lorenzo@clcproperties.ca
Licensed mailbox

Carlo Cavaliere

carlo@clcproperties.ca

Proposed shared mailboxes

Any message sent to one of the aliases below would end up inside the shared mailbox it belongs to. Shared mailboxes show up automatically in Outlook for the people they are shared with.

Shared mailbox

Accounting

accounting@clcproperties.ca
  • Used for accounting-related messages and records.
  • Good fit for accountant-facing communication that should stay separate from personal inboxes.
Aliases that route here
utilities@clcproperties.ca billing@clcproperties.ca
Shared with
Stefka
Shared mailbox

Banking

banking@clcproperties.ca
  • Reserved for bank, payment, and e-transfer handling.
  • Kept tighter for now so finance traffic stays controlled.
Aliases that route here
payments@clcproperties.ca etransfer@clcproperties.ca banking@clcproperties.ca
Shared with
Lorenzo
Shared mailbox

General inquiries

inquiries@clcproperties.ca
  • Public front door for website, info, and leasing inquiries.
  • Useful when both brothers need to see and reply to the same incoming leads.
Aliases that route here
info@clcproperties.ca leasing@clcproperties.ca contact@clcproperties.ca
Shared with
Lorenzo Carlo
Shared mailbox

Service

service@clcproperties.ca
  • Used for service issues, repairs, and contractor-facing requests.
  • Keeps operational messages out of the general inquiries inbox.
Aliases that route here
repairs@clcproperties.ca support@clcproperties.ca service@clcproperties.ca
Shared with
Contractors

Shared mailboxes can appear automatically in Outlook for the people they are shared with, so they can open those inboxes without signing in separately.

If preferred, a copy of every incoming message can also be forwarded into a person's personal inbox. If they want to keep their personal inbox cleaner, they can simply open the shared mailbox whenever they want to review it.

This page is meant to explain the structure first. Once approved, the live alias, shared mailbox, and permission setup can be done to match it.